Frequently asked
questions

Here are a few things you might like to know and if you have any other questions please contact us via the messenger icon at the bottom of the screen for a speedy reply!

Ordering

All orders for Melbourne delivery placed before 12pm Monday to Saturday and all orders for Geelong delivery placed before 10am Monday to Friday will be delivered the same day! Be sure to check our Delivery page to see if we deliver to your suburb prior to ordering. Orders placed after 12pm will be delivered the following business day.

If you would like your gift delivered on a particular future date business days, we have you covered! Just choose your delivery date at checkout. 

If you need to modify an order that has not yet been dispatched, no problem at all! Just send us an email at hello@thelittlenativeplantco.com.au and we’ll get on it asap!

Delivery

For any delivery or tracking related questions, please refer to our designated Delivery page!

Our Plants

We only sell native Australian plants that are sourced locally ensuring our support to local growers and nurseries. You can rest assured that every plant we deliver is in tip-top condition. We know how important quality assurance is as gift-givers and we are in the business of making you and your loved ones happy! 

Our plants are all planted in gardener’s pots straight from the nurseries. We then place the pot into gorgeous ceramic pot plants (no drainage holes) or natural seagrass belly baskets (depending upon the plant you purchased). You are able to choose if your gift is delivered in a pink or white ceramic pot  plant. This is all clear on each plant product page and is included in the purchase price of your plant.

All of our plants will arrive with care instructions specific to the plant you ordered. Care instructions for each plant are also provided on each plant product page on our website.

Add On Gifts, Gift Cards and Packaging

Your gift will be delivered with a beautiful gift card made from recycled paper and seeded with Swan River Daisies. Planting instructions are printed on the reverse side of the card. Upon checkout, you will be prompted to provide a message that we will hand-write on your gift card for that personal touch!

All of our plants in ceramic pots and our add-on gifts will be packaged in a lovely 100% recyclable Kraft hamper box stamped with our logo. Plants delivered in belly-baskets are able to be delivered without a box. Of course your gift card and care instructions will be attached! Any add on gifts ordered with a belly-basket plant will be delivered in a lovely stamped Kraft bag. 

All fragile items are thoroughly protected with 100% recycled paper filling.

As you may guess we absolutely love our native flora and fauna and are proud to say that for every online sale we donate $1 to the Foundation for National Parks and Wildlife. For further information, please refer to our We Give Back page